With over 25 years of experience in the lifestyle and luxury independent hospitality industry, Christine Magrann is the President and Chief Operating Officer of Makeready, a company that specializes in branding, design, and operations of lifestyle independent hotels, restaurants, retail, and other experiential platforms. She leads a team of passionate professionals who are committed to creating unique experiences where all guests feel welcome, cared for, and valued.

Christine holds a Six Sigma Black Belt certification and an Asset Management certification from eCornell, and has successfully applied these skills to optimize the performance, profitability, and growth of Makeready and its partners. She also has a strong background in leadership development, labor strategy, and project management, and has mentored and empowered many talent in the industry. Christine believes that genuine hospitality and sincere service can make a difference in people’s lives, and that the secret of success is not only what you put on the surface, but also the work you put into the soil.

Agenda